Winter coat FAQ

Orders are packed and handed to the carrier within 1–2 business days. US standard delivery takes 7–12 business days, and we email you a tracking number as soon as your coat ships.

US shipping is free on orders over $80, applied automatically in the cart. Orders under $80 ship for $6.95.

Open the coat you like and tap Size Chart under the sizes, then compare the numbers with a coat you already own. Between two sizes? Choose the larger one.

If it doesn't fit, size exchanges are free for 90 days.

You have 90 days from delivery to exchange or return. Exchanges and returns are free: email support@stridewarm.com with your order number and we send you a US return label. Refunds go back to your original payment within 5 business days of your coat reaching us.

Add any of our winter coats to your cart: 2 coats save 10%, 3 coats save 15%, 4 or more save 20%. The saving is applied automatically at checkout, no code needed. Mix any styles, colors and sizes.

Email support@stridewarm.com or use the form on our Contact page. We answer every message by email.